Tenant Screening

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Tenant Screening

  • Speed: Instant results in most cases

  • Customization: Screening criteria can be tailored per asset, portfolio, or investor standards

  • Accuracy: Robust national data sources reduce false positives or missed risks

  • Automation: Integrates directly into the leasing workflow to reduce manual labor

  • Compliance: Designed to support Fair Credit Reporting Act (FCRA) and Fair Housing compliance

Process

1. Application Submission

Tenants typically apply online through a leasing portal. RealPage integrates this application with its screening module for seamless processing.

2. Identity Verification

RealPage confirms applicant identity using:

  • Social Security number (SSN) verification

  • Driver’s license matching

  • Fraud detection (e.g., flagging synthetic identities or altered documents)

3. Credit Screening

  • Credit report pull from major bureaus (Equifax, Experian, or TransUnion)

  • FICO® or VantageScore included

  • Evaluation of debt-to-income ratio, collections, bankruptcies, and payment history

4. Criminal Background Check

  • RealPage checks state, federal, and national criminal databases

  • Includes sex offender registry screening

  • Complies with Fair Housing and HUD guidelines (no blanket denials)

5. Eviction History

  • Search of national eviction databases

  • Includes past filings, judgments, and possession records

6. Rental History Verification

  • Contacting previous landlords (automated or manual)

  • Checking for payment issues, noise complaints, or lease violations

7. Income & Employment Verification

  • RealPage uses automated income verification tools like Document AI

  • Can integrate with payroll providers or require recent paystubs/W2s

  • Evaluates consistency and sufficiency of income relative to rent

8. Scoring & Recommendation

  • RealPage provides a customizable scoring model (pass/fail or tiered)

  • Landlords can adjust settings based on risk tolerance or property class

  • Automated leasing recommendations (Approve / Conditional / Deny)

9. Compliance & Recordkeeping

  • Automatically logs screening decisions and justifications for legal compliance

  • Helps avoid Fair Housing pitfalls with consistent screening logic